{"id":10540,"date":"2026-03-19T09:50:38","date_gmt":"2026-03-19T07:50:38","guid":{"rendered":"https:\/\/metalcut.ee\/uuswp\/?page_id=10540"},"modified":"2026-04-06T18:07:12","modified_gmt":"2026-04-06T15:07:12","slug":"privaatsuspoliitika","status":"publish","type":"page","link":"https:\/\/metalcut.ee\/en\/privaatsuspoliitika\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>These privacy terms govern the processing of personal data in the\u00a0Metalcut O\u00dc online store at\u00a0metalcut.ee.<\/p>\n<h2>1. Data Controller<\/h2>\n<p>\u2022 Name:\u00a0Metalcut O\u00dc<br \/>\n\u2022 Registry Code:\u00a014255436<br \/>\n\u2022 Address:\u00a0Kiige, N\u00f5mmk\u00fcla, Tapa vald, 45006 L\u00e4\u00e4ne-Virumaa, Estonia<br \/>\n\u2022 E-mail:\u00a0margus@metalcut.ee<br \/>\n\u2022 Phone:\u00a0+372 5343 4796<\/p>\n<h2>2. What Personal Data is Processed?<\/h2>\n<p>\u2022 Identification data:\u00a0first name, last name.<br \/>\n\u2022 Contact details:\u00a0e-mail address, phone number, delivery address.<br \/>\n\u2022 Purchase history:\u00a0data regarding completed purchases, prices, and payment information.<br \/>\n\u2022 Customer support data:\u00a0correspondence with customer support.<\/p>\n<h2>3. For What Purpose is Personal Data Processed?<\/h2>\n<p>\u2022 Order fulfillment:\u00a0delivery of goods and processing of payments.<br \/>\n\u2022 Customer communication:\u00a0providing order-related information and responding to inquiries.<br \/>\n\u2022 Legal obligations:\u00a0retention of accounting data and resolution of consumer disputes.<br \/>\n\u2022 Marketing:\u00a0sending newsletters (only with the customer&#8217;s prior consent).<\/p>\n<h2>4. Disclosure of Personal Data to Third Parties<\/h2>\n<p>The Seller transfers personal data to third parties only in cases prescribed by law or to the extent necessary for providing the service:<br \/>\n\u2022 Logistics partners:\u00a0for the delivery of goods (e.g., Itella SmartPOST, Omniva, etc.).<br \/>\n\u2022 Payment gateways:\u00a0for facilitating bank links and card payments.<br \/>\n\u2022 Accounting service provider:\u00a0for organizing accounting records.<\/p>\n<h2>5. Data Retention<\/h2>\n<p>\u2022 Purchase history:\u00a0retained for seven years in accordance with the Accounting Act.<br \/>\n\u2022 Customer account data:\u00a0retained until the account is closed.<br \/>\n\u2022 Marketing consent:\u00a0retained until the consent is withdrawn by the customer.<\/p>\n<h2>6. Customer Rights<\/h2>\n<p>You have the right at any time to:<br \/>\n\u2022 Access your personal data.<br \/>\n\u2022 Request the rectification or erasure of data (except where retention is required by law).<br \/>\n\u2022 Withdraw your consent for direct marketing.<br \/>\n\u2022 File a complaint with the Data Protection Inspectorate (info@aki.ee).<\/p>\n<h2>7. Cookies<\/h2>\n<p>The website uses cookies to improve user experience and collect statistics. The user can disable the use of cookies in their browser settings.<\/p>\n<h2>8. Payment Methods and Security<\/h2>\n<p>In the Metalcut O\u00dc online store, you can pay using the following methods:<br \/>\n\u2022 Bank links:\u00a0(e.g., Swedbank, SEB, LHV, Luminor, Coop Pank).<br \/>\n\u2022 Card payments:\u00a0Visa and MasterCard.<br \/>\n\u2022 Invoice:\u00a0Option to pay via bank transfer after an invoice has been issued.<br \/>\nSecurity:<br \/>\n\u2022 The transfer of personal data to the payment center is carried out via an encrypted data communication channel.<br \/>\n\u2022 The Seller does not have access to the customer&#8217;s bank card details or internet banking passwords.<br \/>\n\u2022 Personal data necessary for executing payments are transferred to the authorized processor (e.g.,\u00a0Montonio\u00a0or the respective bank interface).<\/p>\n<h2>9. Right of Withdrawal and Returns<\/h2>\n<p>In accordance with the laws of the Republic of Estonia, the following conditions apply to goods purchased from the online store:<br \/>\n\u2022 14-day right of withdrawal:\u00a0The customer has the right to withdraw from the contract without giving a reason within 14 calendar days of receiving the goods.<br \/>\n\u2022 Return conditions:\u00a0The returned goods must be complete, in their original packaging, and unused. The customer may only try out and inspect the goods in the same way as is permitted in a physical store.<br \/>\n\u2022 Exceptions (Note: Metalcut O\u00dc specialty):\u00a0The right of withdrawal does not apply to products made according to the customer&#8217;s\u00a0special order\u00a0or\u00a0specifications\u00a0(e.g., metal parts cut according to customer drawings).<br \/>\n\u2022 Return costs:\u00a0The costs of returning the goods are borne by the customer, unless the reason for the return is that the item does not correspond to the order (e.g., wrong or defective product).<br \/>\n\u2022 Refunds:\u00a0The Seller shall return all fees received under the contract to the customer without delay, but no later than 14 days after receiving the withdrawal notice.<\/p>\n<h2>10. Right to File a Claim<\/h2>\n<p>\u2022 Individual customers have the right to file claims within 2 years from the delivery of the goods.<br \/>\n\u2022 In the event of a defect, the customer must notify the Seller via e-mail (info@metalcut.ee) no later than within two months.<\/p>","protected":false},"excerpt":{"rendered":"<p>These privacy terms govern the processing of personal data in the\u00a0Metalcut O\u00dc online store at\u00a0metalcut.ee. 1. Data Controller \u2022 Name:\u00a0Metalcut<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10540","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/metalcut.ee\/en\/wp-json\/wp\/v2\/pages\/10540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metalcut.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/metalcut.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/metalcut.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/metalcut.ee\/en\/wp-json\/wp\/v2\/comments?post=10540"}],"version-history":[{"count":4,"href":"https:\/\/metalcut.ee\/en\/wp-json\/wp\/v2\/pages\/10540\/revisions"}],"predecessor-version":[{"id":10675,"href":"https:\/\/metalcut.ee\/en\/wp-json\/wp\/v2\/pages\/10540\/revisions\/10675"}],"wp:attachment":[{"href":"https:\/\/metalcut.ee\/en\/wp-json\/wp\/v2\/media?parent=10540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}